This website is operated by
Digital Energy Solutions GmbH & Co. KG
Service number for business customers: +49 89 2488 3770
Electricity customer service hotline: +49 89 9040 0377
Registered office: Munich
Commercial register at Munich District Court: HRA 104360
Personally liable company: Digital Energy Solutions Verwaltungs-GmbH
Registered office of the personally liable company: Munich
Commercial register at Munich District Court: HRB 221079
Managing Directors: Markus Raich, Ulrich Schmack
VAT identification number pursuant to section 27a of the German Value Added Tax Act: DE305068130
Creditor ID: DE 63 010 00001927583
Responsible for the content pursuant to section 55 paragraph 2 of the Interstate Broadcasting Trea-ty:
The Federal Network Agency and the state regulatory authorities are responsible for regulating electricity and gas supply networks:
© Copyright Digital Energy Solutions GmbH & Co. KG, München (Germany).
All rights reserved.
Text, images, graphics, sound, animations and videos and their arrangement on Digital Energy Solu-tions‘ websites are protected by copyright and other intellectual property laws. All content is in-tended for personal information only. Any other commercial use, in particular, duplication, storage in databases, processing, distribution and any kind of commercial use and disclosure to third parties – even in parts or in revised form – require the written consent of the copyright holder. Provided the content on this website was not created by the operator of this website, the copyrights of third parties are observed. In particular, third-party content is indicated as such. Should you still have reason to believe that copyrights have been violated, we request you to notify us. We will remove such content immediately upon notification of any infringement.
Concept, graphics, website programming
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This website has been compiled with the greatest possible care. Nevertheless, no guarantee can be provided for the up-to-datedness, correctness and completeness of the information, data and offers on this website. Liability claims against Digital Energy Solutions relating to damages of material or immaterial nature caused by the use or non-use of the provided information or by the use of incor-rect or incomplete information are excluded.
Digital Energy Solutions reserves the right to change the content of the company’s websites at any time at its sole discretion and without notice.
Digital Energy Solutions’ websites contain links to other websites. Digital Energy Solutions is not responsible for the content of these websites. Since Digital Energy Solutions has no influence on the design and content of linked sites, the company expressly disclaims any obligation relating to the content of the linked sites. Links to Digital Energy Solutions‘ own websites are excluded from this regulation. The linked sites were checked for possible legal infringements at the time of link-ing. Illegal content was not identifiable at the time of linking. However, permanent monitoring of the content of the linked sites is not considered feasible without definite indications of the viola-tion of law. Digital Energy Solutions will immediately remove such links upon notification of viola-tions.
Settlement of disputes
The European Commission provides an online dispute resolution platform (ODR) which can be ac-cessed at: http://ec.europa.eu/consumers/odr/. Your request will be forwarded to the appropriate conciliation body.
The customer may at any time contact Digital Energy Solutions’ complaints office for complaints in particular about the conclusion of contract or the quality of services provided by Digital Energy So-lutions relating to the connection to the supply network, the supply of energy and the measuring of energy:
Digital Energy Solutions GmbH & Co. KG, Arnulfstraße 205, 80634 München, firstname.lastname@example.org or phone: +49 89 90 40 03 77.
Consumer Conciliation Body for Energy: If Digital Energy Solutions does not remedy consumer com-plaints within the meaning of section 13 of the German Civil Code within four weeks of receipt of such complaints at the latest, the Consumer Conciliation Body for Energy (Schlichtungsstelle Energie e. V.) may be appealed in order to settle disputes (Friedrichstraße 133, 10117 Berlin, phone: +49 30
2757240–0, email: email@example.com, fax: +49 30 2757240–69, www.schlichtungsstelleenergie.de). By submitting a complaint to the conciliation board extends the statutory limitation period pursuant to section 204 paragraph 1 number 4 of the German Civil Code. Digital Energy Solutions is obliged to participate in the conciliation procedure of the Schlich-tungsstelle Energie e.V. and Digital Energy Solutions will not participate in any other arbitration proceedings.
Electricity customers may obtain a wide range of information from the Consumer Service Depart-ment of the Federal Network Agency (P.O. Box 8001, 53105 Bonn, phone: +49 30 22 480 500; email: firstname.lastname@example.org).